Our goal is to provide a safe and healing space for everyone who walks through the door.
We ask everyone to arrive 10-15 minutes early for all classes to ensure yourself time to sign in and settle into the space. Please note, admittance to class may not be available for students who arrive late to class.
Please remove your shoes in the designated area when you enter the facility and place them on the shoe racks provided. Upon arrival for your class, please enter reception (main level) and sign in.
We are a multi-functional facility, we ask our students to please keep your voices low as classes and sessions are likely in progress.
Please leave valuables and personal belongings at home.
Ensure cell phones are turned off while in the studio.
Please note that doors will be closed to yoga and meditation classes upon the classes posted start time. We ask that you respect the classes space if you are more than a couple minutes late and do not enter a class 5 minutes beyond the start time.
Be sure to advise reception/your teacher before class if you are new, have an injury/medical condition or are pregnant.
Please do not come to class if you are sick, you can cancel your reservation online. (see cancellation policy below)
Please bring your own water bottle. There is filtered water available on site.
Please bring your own yoga mat if you already own one. We do provide mats at no extra cost if you have forgotten yours.
Return / Refund Policy
Drop in Classes - We have a 4 hour early cancellation policy here at Wilkie Wellness. If you have to cancel a class, up to 4 hours before your scheduled class you can receive a refund (get a pass or refund credited back to your account).
Late fees: Please note that late cancellation (within 4 hours of the class starting) will result in a class being deducted from your pass, or loss of your drop in fee. Late cancellations (within 4 hours of the class starting) will result in a $10 charge for unlimited pass holders. (monthly and week trails)
Registered Classes - Enrolment in each session is for a certain number of weeks. There is no refund for missed classes during your session. Registered classes are non-refundable.
Workshops- If a registrant cancels a workshop with more than 7 days notice a refund will be issued. If a registrant cancels with less than 7 days notice or does not show up, no refund will be issued
All purchases are non-refundable, transferable will be dependent on the class/event.